TROUBLE SHOOTING TIPS:

“I have no heat!”

  1. Your gas could be turned off.  Check gas valve at gas company meter, check shutoff valve at furnace and check for other shutoff valves.  Contact the gas company to have gas valve turned on or give us a call.
  2. Your system could be turned off or your unit unplugged.  Check your thermostate and heating unit to assure that they are both plugged in.  Refer to your use and care guide or call us.
  3. Your thermostat may be off or set incorrectly.  Make sure your thermostat is on and set to heat.  If thermostat is on, reset thermostat to your desired temperature.
  4. You may have a tripped circuit breaker box and reset circuit breaker.

17-POINT FURNACE REPAIR CHECKLIST

  1. Clean sensor, burners, and inspect heat exchanger
  2. Clean and adjust thermostat
  3. Lubricate all motor bearings
  4. Evaluate condition of filters, replace and filter supplied by client
  5. Test and adjust operation of safety and operating controls
  6. Clean and adjust pilot assembly
  7. Inspect flue pipe and draft diverter
  8. Monitor for combustion leaks
  9. Test gas valve operation
  10. Check blower motor (and belt if applicable)
  11. Test and tighten all wiring and connections
  12. Adjust burner for maximum efficiency
  13. Test temperature rise
  14. Carbon monoxide check
  15. Check thermostat and confirm proper operation, including mercury bulb
  16. Clean up area
  17. Debrief client on equipment condition

BENEFITS OF A REPAIR

  • Reduced energy bills
  • Opportunity to express concerns
  • Learn about your HVAC unit
  • Reduce sound
  • Superior humidity control
  • Better indoor air quality
  • Maximum comfort
  • Invest in a relationship with Total Comfort