TROUBLE SHOOTING TIPS:

“I have no heat!”

1. Your gas could be turned off. Check gas valve at gas company meter, check shutoff valve at furnace and check for other shutoff valves. Contact the gas company to have gas valve turned on or give us a call.
2. Your system could be turned off or your unit unplugged. Check your thermostate and heating unit to assure that they are both plugged in. Refer to your use and care guide or call us.
3. Your thermostat may be off or set incorrectly. Make sure your thermostat is on and set to heat. If thermostat is on, reset thermostat to your desired temperature.
4. You may have a tripped circuit breaker box and reset circuit breaker.